OpenAI has unveiled a specialized iteration of its popular ChatGPT tool tailored for business applications. This move comes amidst an escalating AI race within the corporate landscape in the United States.
Named “ChatGPT Enterprise,” this new service was introduced through a company blog post. It is now available for purchase by corporate clients starting this Monday. This upgraded offering not only guarantees “enterprise-grade security and privacy” but also boasts the most potent iteration of ChatGPT to date. This is a strategic offering for enterprises seeking to harness the capabilities of generative AI.
In their blog post, OpenAI stated, “We firmly believe that AI has the potential to enhance and optimize every facet of our professional lives, fostering greater creativity and productivity within teams.” The post went on to declare, “Today marks a significant stride towards an AI work assistant capable of aiding with diverse tasks, customized to individual organizations, all while ensuring the utmost protection of company data.”
Among the initial adopters of ChatGPT Enterprise are Block, a fintech startup, beauty industry giant Estée Lauder Companies, and professional services leader PwC.
OpenAI’s highly anticipated announcement aligns with its revelation that employees from over 80% of Fortune 500 companies have already begun integrating ChatGPT into their workflows since its public launch in the previous year. This statistic is based on OpenAI’s analysis of accounts linked to corporate email domains.
It’s worth noting that prior to the release of ChatGPT Enterprise, several prominent companies, including JPMorgan Chase, had implemented temporary usage restrictions on ChatGPT within their workplaces.
ChatGPT Enterprise takes a proactive stance in addressing a fundamental issue that had led to the implementation of workplace restrictions: apprehensions about privacy and security. In the past, certain business leaders had expressed concerns that confidential company information might inadvertently find its way into ChatGPT and subsequently be generated as output in unintended contexts. OpenAI’s blog post unveiling ChatGPT Enterprise counters these worries by affirming that the tool “does not train on your business data or conversations, and our models don’t learn from your usage.”
Notably, the pricing tiers for ChatGPT Enterprise were not publicly disclosed by OpenAI. Instead, the company encourages interested business clients to reach out to their sales team.
OpenAI expressed its eagerness to engage with potential customers and refine ChatGPT Enterprise further based on user feedback. The company stated, “We’re committed to onboarding as many enterprises as possible in the coming weeks.”
In a similar vein, Microsoft introduced Bing Chat Enterprise, a business-specific iteration of its AI-powered Bing tool, in July. This offering aligns with the security assurances highlighted by ChatGPT Enterprise, assuring users that their chat data will not be utilized to train AI models.
It’s worth mentioning that Microsoft had previously announced a significant financial investment in OpenAI. While both OpenAI’s ChatGPT Enterprise and Microsoft’s Bing Chat Enterprise share common security features, the exact dynamics of how these competing AI tools will interact within the business landscape remain to be seen.
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